Maitri statement regarding COVID-19

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UPDATED 3/17/22 10:30 PM

Dear Maitri patient and caregiver community:

Before your next Maitri visit, please be aware of the following:

  • FACE MASKS

    All Maitri employees are wearing masks. Please help us abide by the PA Department of Health order that went into effect April 19th, 2020 by wearing a mask or face covering, and by following 6 feet social distancing in the dispensary at all times. Patients are not required to wear mask per new CDC guidelines.

  • SOCIAL DISTANCING MEASURES
    Please help us enforce social distancing by waiting in the clearly defined areas we have marked that are a minimum of six feet apart. Please avoid touching the front desk when checking in or the point of sale station when paying.

  • PRIORITIZING ELDERLY AND IMMUNOCOMPROMISED
    We are prioritizing elderly and immunocompromised patients by having them skip the line whenever possible. We appreciate all our patients’ cooperation and flexibility to help us give extra support to this most at-risk group.

  • SIGN UP FOR CANPAY FOR A SAFER AND FASTER PAYMENT METHOD
    Now more than ever, we encourage patients to download the CanPay app. CanPay connects to your debit card, allowing you to safely and securely pay for your product with no cash exchange required.

  • CURBSIDE SERVICE (PITTSBURGH LOCATION ONLY)

    Maitri Pittsburgh can provide limited curbside service until 7pm. To schedule a curbside appointment, please call 412.404.7464 option 3 and ask to speak with a manager. The manager will walk you through the process.

  • CLEANLINESS
    We have implemented increased sanitation and hygiene practices in front and back of house operations, including regular disinfecting of all surfaces and doorknobs, increased hand washing, and use of latex gloves.

  • OUR TEAM
    We have encouraged all our staff to stay home if they are sick. Maitri offers health insurance benefits and paid time off for all employees across all functions of the company.

We are closely monitoring updates and recommendations from the PA Dept. of Health and the CDC regarding COVID-19, and we are prepared to take all appropriate actions. We will continue to use our email list, social media, and blog to communicate updates. 

Please see below a list of websites we are following for daily updates:

Pennsylvania Department of Health Updates on COVID-19
https://www.health.pa.gov/topics/disease/Pages/Coronavirus.aspx

COVID-19: Know the facts
https://www.cdc.gov/coronavirus/2019-ncov/about/share-facts.html

What to do if you are sick:
https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html

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